At Skyland, we are dedicated to ensuring a seamless and efficient shipping experience for our valued customers. Here are the key points of our shipping policy:
Processing Time:
Orders are typically processed and shipped within 1-3 business days from the date of purchase. Please note that processing may take longer during peak seasons or promotional periods.
Shipping Methods:
We offer standard shipping for all orders, with estimated delivery times ranging from 3-7 business days. Expedited shipping options may be available for an additional fee.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of the items in your order, as well as your shipping address. The shipping cost will be displayed at checkout before you finalize your purchase.
Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
International Shipping:
At this time, we only offer shipping within the KSA. We do not currently offer international shipping.
Shipping Restrictions:
Some items may be subject to shipping restrictions due to size, weight, or shipping regulations. These restrictions will be clearly indicated on the product page.
Shipping Address:
Please ensure that your shipping address is accurate and up-to-date to avoid any delays or delivery issues. We are not responsible for any errors or delays caused by incorrect shipping information provided by the customer.
Delivery:
Deliveries are typically made Monday through Friday, during standard business hours. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or logistical issues.
Delivery Confirmation:
Upon delivery, a signature may be required to confirm receipt of the order. If you are not available to receive the package, the courier may leave a delivery notification with instructions for rescheduling delivery or picking up the package from a local facility.
Contact Us:
Your feedback and inquiries are important to us. Reach out to us at sales.ksa@topskyland.com for assistance or information. We aim to be your top choice for premium home gym equipment in KSA. Let us help elevate your fitness journey!